Basic photo check
Visible product, package, label, quantity or option check after arrival.
Optional support
Extra Service for the small tasks that often decide whether an order goes smoothly.
Many buying and sourcing problems happen in the details: wrong option, missing label, unclear packaging, seller delay, damaged goods or return confusion. Extra services are quoted by scope.
Common extra services
Add practical support when the order needs more attention.
Availability depends on product type, seller cooperation, warehouse capability and timeline.
Detailed photo check
More angles, specific details, measurements or comparison with buyer instructions.
Product photoshoot coordination
Coordinate simple product photo request or third-party photoshoot where available.
Labeling / sticker note
Request simple label or sticker handling by scope and warehouse capability.
Packaging note
Ask seller or warehouse to follow packing, carton mark, insert or fragile note where possible.
Return coordination
Coordinate seller return or exchange steps when seller policy allows.
Issue management
When something goes wrong, clear records matter.
Extra service can help document visible issues and coordinate reasonable next steps.
Wrong optionCompare arrived goods with approved option and request seller response.
Missed itemCheck visible quantity and report shortage when possible.
Damaged goodsRequest photos, record visible issue and ask seller about return, exchange or compensation.
Delayed shipmentFollow up with seller and record update or estimated dispatch time.
Unclear packagingAsk for packaging confirmation, labels, carton marks or repacking options.
Return / exchangeCoordinate China-side return only when seller accepts and goods are still eligible.
Fee logic
Extra services are charged by task and complexity.
Small tasks can still require time, communication and warehouse handling.
Photo check fee
Depends on number of items, requested details, warehouse cooperation and urgency.
Handling fee
May apply for repacking, labeling, sorting, consolidation or special instructions.
Issue coordination fee
May apply when we need to communicate with seller, record evidence and follow up repeatedly.
Limits
Extra service does not turn us into the original seller.
We can help coordinate and document, but supplier policy, carrier limits and product condition may control the outcome.
Refunds, returns, replacement and compensation depend on seller policy, product condition, timing, evidence and whether goods have already been exported.
Ready to review your request?
Send your product link, supplier contact, photos, target quantity or RFQ. We will review service scope, fees and risk before paid execution.
Submit Request