Basic photo check
Visible product, package, label, quantity or option check after arrival.
Optional support
Small extra tasks can make a big difference to a China order.
Photo checks, labeling, sorting, packaging changes and return follow-up are not needed on every order, but they can be important when the details matter.
Common extra services
Add practical support when the order needs more attention.
Availability depends on product type, seller cooperation, warehouse capability and timeline.
Detailed photo check
More angles, specific details, measurements or comparison with buyer instructions.
Product photoshoot coordination
Coordinate simple product photo request or third-party photoshoot where available.
Labeling / sticker note
Request simple label or sticker handling by scope and warehouse capability.
Packaging note
Ask seller or warehouse to follow packing, carton mark, insert or fragile note where possible.
Return coordination
Coordinate seller return or exchange steps when seller policy allows.
Issue management
When something looks wrong, we can document it before the next step.
Extra service can help document visible issues and coordinate reasonable next steps.
Wrong option
Compare arrived goods with approved option and request seller response.
Missed item
Check visible quantity and report shortage when possible.
Damaged goods
Request photos, record visible issue and ask seller about return, exchange or compensation.
Delayed shipment
Follow up with seller and record update or estimated dispatch time.
Unclear packaging
Ask for packaging confirmation, labels, carton marks or repacking options.
Return / exchange
Coordinate China-side return only when seller accepts and goods are still eligible.
Fee logic
Extra services are charged by task and complexity.
Small tasks can still require time, communication and warehouse handling.
Photo check fee
Depends on number of items, requested details, warehouse cooperation and urgency.
Handling fee
May apply for repacking, labeling, sorting, consolidation or special instructions.
Issue coordination fee
May apply when we need to communicate with seller, record evidence and follow up repeatedly.
Limits
Some outcomes still depend on the seller or warehouse.
We can help coordinate and document, but supplier policy, carrier limits and product condition may control the outcome.
Refunds, returns, replacement and compensation depend on seller policy, product condition, timing, evidence and whether goods have already been exported.
Need one of these tasks added to an order?
Tell us which task you need, how many units or parcels are involved and whether the goods are already at the warehouse.
Submit Request